Terms and Conditions - Tudor International

Terms & Conditions

Please Read These Terms and Conditions Carefully, as your use of service is subject to your acceptance of and compliance with the following terms and conditions :

By Your Positive Acts of Accessing www.tudoronline.in  You Agree to be Bound by the terms and Conditions, You Should Not Access or Use  www.tudoronline.in

 1.This Website www.tudoronline.in  found at the uniform resource locator (URL) ID- www.tudoronline.in

has been Set up and Promoted, and is Maintained, by Tudor Online with its administrative office currently located at E-10/7571/1, New Veer Nagar, Bahadur Ke Road, Ludhiana, Punjab- 141008

2.  The Website www.tudoronline.in  is intended only to serve as a preliminary medium of information for its users/members/visitors.

3.In these terms, reference to you, means the user registering and accessing the website service provide means the third party service providers, and We or Us means Tudor Online.

4.By subscribing to or using any our service, you agree that you have read, understood and are bound by the terms, you must not subscribe to or use our service

Registration Information

Once registered you are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activites that occur under your password or account.

You will notify us of any unauthorized use of your password or account or any other breach of security

We cannot and will not be liable for any loss or damage arising from your failure to comply

Fraud Disclaimer 

  • In case, if any Tudor Online Customer receives any call or massage claiming to be customer service executive of the e-commerce portal who are obviously trying to scam users into paying them money in the garb of lucrative offers. Tudor Online is not at all involved in any such offer.
  • Please do not respond to any unsolicited calls, WhatApp or messages, and never provide any personal information. In case, Please report suspicious activites to www.tudoronline.in
  • While most consumers are aware that these calls are from fraudsters, some of them could be naïve enough to believe that it is true, The following are some of the tips to keep in mind to avoid getting duped:
  • Users are advised to  cross-check with our customer support tem on receiving such calls.
  • The Scammers will try their best to convince the consumer into either paying or sharing their personal details. They may even send links from unknown numbers.
  • Tudor Online has dedicated Customer Support Email ID & Mobile Number
  • Scammers may call repeatedly even if a customer cuts the call as their purpose is to trick the customer into paying money. Customer care executives form Tudor Online Wolud not call their customer in that manner


Notice: We may change this Privacy policy From time based on your comments or as a result of a change of policy in our company.  If you have any questions regarding our privacy statement, please write in to www.tudoronline.in

Online Purchase and Service

www.tudoronline.in provides a number of online service, which enables users to purchase fashion products from www.tudoronline.in 

The agreement between you and us is subject to the following terms and conditions:

  • Upon placing order www.tudoronline.in shall ship the product to you and be entitled to the payment of the product & associated services.
  • All prices, unless indicated otherwise are in Indian rupees.
  • In a credit card transaction, you must use your own credit card. We will not be liable for any credit card fraud.
  • In case of non-delivery, unsatisfactory or delayed performance of service or damages or delays products will be dealt by the management and all efforts towards peaceful settlement will be entertained.
  • Orders will be delivered within 3 to 7 days form the receipt of payment subject to force majeure and location of delivery. complaints and dissatisfaction will be sensitively tended to. If you happen to find defect/s in products, we will be happy to exchange it after due verification of the nature/cause/circumstances of the damage/injury and if the evidence support the defective nature of the garments only.
  • In the event that a non-delivery occurs on account of a mistake by you (i.e.wrong name or address etc.) any extra cost towards re-delivery shall be claimed from the user.
  • Delivery of orders would be done address apecific not person specific.
  • Shipment/delivery time of order processing starts form the day of receipt of the payment confimend against the order placed with www.tudoronline.in
  • We  are not liable for any delay/ non-delivery of purchased goods due the flood, fire, wars, acts of God or any Force majeure that is beyond our control.
  • Complaints filed in cases of fraudulent payment/non-remittance of payment will be under exclusive jurisdiction of Ludhiana courts only.
  • We reserve the right to confirm and authentice the information and other details provided by the User at any point of time. If upon confirmation such user details are found not be ture (Wholly or party ) and are suspected to be used in mal-intentions, we have the right in its sole discretion to reject the order and debar the User form further interactions.
  • Partial delivery of products needs to be reported within 24 hours of receipt of the products.
  • The color/look of the garment appearing as on the website may differ form the actual product because of shading and light variations.
  • There is no Guarantee of peeling on our products.
  • In case of any issues related to manufacturing defect after using the product, customer has to approach us within 30 days from the receipt of product.
  • www.tudoronline.in reserves the right to cancel any order at any point of time without giving any reason or any notification. In case, you have made the payment against order, we shall refund the same payment to you account (same account  from payment was made) within 15 to 20 working days.
  • www.tudoronline.in reserves the right to change or remove the discount offered on products at any point of time without any prior notification.
  • www.tudoronline.in will not be liable for any loss due to delay in delivery of your order because of any reason whatsoever however, you may cancel the order by contactiong our customer support (within 6 hours Or before processing it)

The Shipping, Return and the refund policies applicable to all the customers who are doing transaction on www.tudoronline.in Please read these policies at check handles.

Rules of Conduct

 You may not distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

  1. We may review, edit, reject, refuse to post and/or delete any content in the sole judgment of the company.
  2. You may not post or transmit content, if it in any way: is patently offensive to the online community with content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual; involves transmission of junk mail, chain letters, or spamming, promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  3. Engages in commercial activity and/or sales without taking any prior written consent from us, such as contents, sweepstakes, barter, advertising, and pyramid schemes, or the buying or selling of virtual items related to the sites;
  4. Throughout this terms of Use, the prior written consent given by us means a communication coming from the company’s legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization;

Interferes with another user’s use and enjoyment of the sites or any other individual’s user and enjoyment of similar services;

Refers to any website or URL that, in the sole discretion of us, contains material that is inappropriate,

Contains content that would be prohibited on the sites, or violates the letter or spirit of these terms of use

By using the website and/or registering yourself with us you authorize us to contact you via email or phone call or sms and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by third parties, for which reasons, personally identifiable information may be collected. And irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from Tudor online for the above mentioned purposes till 365 days of your registration with us.